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Outage report for 31/3/14

At approximately 7.10pm BST on Sunday 31st March 2014, the data centre which houses our servers experienced an interruption in which their routers were unable to route traffic to the internet.

 

The issue stemmed from a large installation which was flooding its peer networks with unproductive route information, which then propagated through the data centre's core routers.

 

An immediate fix was determined and implementation started within 30 minutes, however it took another 30 minutes for the routing tables to re-converge.

 

Normal service resumed at approximately 8.20pm BST.

 

The data centre has now implemented measures to reduce the likelyhood of a simliar incident from having such a large impact in the future.

Originally Written: 02-Apr-2014 14:56, Last Updated: 27-Oct-2014 11:40

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