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Updated 70 days ago

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Morning Partial Outage - 06:00 - 08:30

There was partial connectivity for the service this morning between 06:00 and 08:30 after a combined issue of a datacenter routing issue affecting 4 of our servers outside of our control, followed by another mail server crash, identical to last nights problem although this time on a different server. Currently investigating why the 2 mail servers have developed an idential issue within hours of each other.

We have been investigating a new mail storage system for the last 6 months to improve speed and reliability of the entire service. This new system finished preliminary testing last week, and will be starting user testing later this week followed by a migration of all existing members in the coming month or two. Schedules are liable to change if we encounter any issues during testing but we hope to start moving your accounts to the new system as soon as possible. Naturally we can't rush a process like this!

Originally Written: 25-Nov-2009 11:33, Last Updated: 06-Nov-2014 12:29

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