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Investigating webmail login issue [Resolved]

[1740] We are investigating another potential issue with webmail logins. Other access methods working fine. Will update you in the next 20 minutes. 

[1800] It looks like a related issue to this morning's code problem. We're still looking into this. Really sorry for the repeat of this. We're working on it and wil update you in 20-30 minutes again. 

[1810] We're back online again. It looks like there was an encoding issue where a character in our webmail code was uploaded and corrupted causing logins to fail. We're looking at the encoding used and have put a freeze on any further code updates until we get to the root of this. Apologies again for two outages today. 

Originally Written: 02-Aug-2012 17:47, Last Updated: 06-Nov-2014 12:29

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